Saturday, September 15, 2012

MHRM 6110 - Recruiting Talent


Recruiting Talent

This has been a crazy week with my Junior League project starting up and The Ribbon Walk for Cancer happening. I’ve been trying to fit in homework when I can. Classes are still going well, I think. My most recent one – Talent Management – is very interesting to me. It deals a lot with the HR topics that prompted me to start the degree in the first place, namely how does a company keep the good employees they have?

This week we are discussing recruiting talent – do employee referrals work, how do we recruit particular kinds of workers, interesting stuff!

Employee Referrals

First, I do believe employee referrals work and can be an excellent recruiting source. Who better understands the skills required in a position than those that are currently performing those duties? Perhaps your staff has worked with someone at another organization that would be a perfect fit for your company. If the business were mine, I’d absolutely want to hear about it!

I have seen unsuccessful referral programs, however, where people recommend others just to get the reward, so I feel there must be some stipulations in place regarding how long the candidate stays in the organization…things like that.

I would definitely refer people I know for jobs at the hospital I work for. Well, in most departments, anyway. The only things that would keep me from referring someone were if I thought they were a good worker, but somewhat unreliable or if there were management problems, or employee satisfaction in the department or unit. I would never recommend a person apply for a job if I thought they would be miserable once they got there.

Job Seekers

There are three categories of applicants for any particular job: new entrants to the workforce, the unemployed and those who are currently employed elsewhere. Each of these three categories behaves a little differently and therefore must be recruited slightly differently, in my opinion.

New entrants to the workforce come on the job full of enthusiasm, but they don’t always know what is expected of them or how to perform in a given task. School partnerships and social media are a good way to recruit these employees.

Those that are currently unemployed and actively seeking employment are eager to please and ready to work. I would recommend recruiting these employees through posting on job boards like Monster.com and also by going through employment agencies.

It can be trickier hiring those that are currently employed elsewhere. They may be experiencing job dissatisfaction, which may make them wary about jumping into another bad situation. Also, they are most likely financially solvent and can afford to be a little more choosy when selecting a place of employment. To hire from this category, I would also use job boards, but I would also use employee referrals and possibly headhunters for hard to fill positions.

A Prime Example

One company that I think does a fine job of recruiting talent is Apple, Inc. Apple has a reputation as hiring the most innovative and creative staff around. They hire the best so they can remain the best. Talk about hiring talent to maintain high performance! In addition to their reputation, which, believe me, is a recruitment strategy unto itself, they also uploaded a fabulous video onto their website.

The Apple recruitment video gives a exclusive 4-minute peek at what it is like to work at Apple Headquarters. It is inspiring and revealing and has me wishing I had majored in Engineering so I could work for them. I think videos are a great way to recruit employees, as it does provide a look into the work environment. That can make people feel welcome and inspire them to apply (Gurman).

Apple also spends a lot of effort on recruiting applicants away from competitors. Former CEO, Steve Jobs, himself has even been known to get involved in the recruitment process (Sullivan). Recruiting top talent away from their competitors is very smart for Apple. It ensures that they not only remain strong with highly skilled employees, but it weakens their competitors by leaving them with the employees who are less then stellar.

But Apple’s main recruitment strategy is simply their brand image. They are known as being the best. They are known for hiring the best. Who wouldn’t want to work for the best?

Maybe I should’ve gone after that engineering degree after all…



References

Gurman, M. (2012). Apple corporate recruiting video tours you through Apple HQ, tells interesting stories. As retrieved from: http://9to5mac.com/2012/07/10/apple-corporate-recruiting-video-tours-you-through-apple-hq-tells-interesting-stories/

Sullivan, J. (2011). Talent Management Lessons From Apple… A Case Study of the World’s Most Valuable Firm. As retrieved from: http://www.ere.net/2011/09/26/talent-management-lessons-from-apple…-a-case-study-of-the-worlds-most-valuable-firm-part-3-of-4/

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